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Shoppers Stop Customer Care Associate

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Unlock 1.0: Sales pick up as malls limp back to life

Groceries, apparel, computers, phones and sporting accessories are among the most popular. There is also a growing trend of men visiting the store, rather than women. Mall operators have witnessed......

Now, avoid those long check-out queues

Companies are innovating with tech tools to ensure that you spend less time at the cash counter. Illustration: Dominic Xavier/Rediff.com If the quality of products and services is fundamental to......

This start-up turned 'gifting' into a million dollar business

After six years in the business, the scorecard of Bengaluru-based QwikCilver is impressive, with a 90 per cent market share. The prospect of receiving gifts had stopped thrilling Rajender Aggarwal,......

Connaught Place has something for everyone!

Once in decline, the central Delhi landmark is buzzing with new restaurants, cafés and public events. Image: Connaught Place, New Delhi. Photograph: Reuters Walking through the colonnades......

All about the brand loyalty programmes

What's the easiest way to ensure your best customers come back to you over and over again?Make them part of a loyalty programme.The concept is simple really: being a member earns them loyalty......

'Kohli has phenomenal connect with youth'

'RCB is a natural choice for us, mainly due to our long-standing association with Virat Kohli.' IMAGE: Royal Challengers Bangalore Captain Virat Kohli. Photograph: Kind courtesy PUMA......

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