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Quatrro BPO to ramp up China operations

Quatrro BPO Solutions, headed by Raman Roy, is ramping up its China operations. The company had started its China operations earlier this year. The centre would have a capacity of 1,500 seats. The......

India's BPO Industry Gets AI Makeover

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.......

BPO staff may soon work from home too

A year after the department of telecommunications conditionally relaxed rules on IT-BPO employees working from home, Raman Roy, chairman & managing director of Quatrro BPO Solutions, has started......

Diesel taxi ban could cost BPO sector $1 billion

Approximately 15,000 diesel taxis provide transport services to about one million direct and indirect BPO employees in 300 companies in the Delhi-national capital region If a recent ban on diesel......

Game on for father of Indian outsourcing

The father of Indian outsourcing, Raman Roy, is ready to step into the field of offshoring for gaming firms. His business process outsourcing outfit, Quatrro, is all set to offer back-office......

Quatrro Bpo

News for Quatrro Bpo

Quatrro BPO to ramp up China operations

India's BPO Industry Gets AI Makeover

BPO staff may soon work from home too

Diesel taxi ban could cost BPO sector $1 billion

Game on for father of Indian outsourcing

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