Human resource outsourcing services are expected to touch a volume of $25.4 billion by year-end, fuelled mainly by mid-sized North American and European companies, says an Everest Research Institute's Human Resources Outsourcing Annual Report. Growth will also be aided by reduction in transition costs and timeframes by existing suppliers, along with promotion of standardised offerings.
The remote infrastructure management outsourcing market is likely to exceed $8 billion over five years, according to a report released by the Everest Research Institute.
The current sub-prime crisis, in the medium-to-long term period, will accelerate global sourcing adoption as financial institutions are exercising the option to cut costs. The institute predicts that outsourcing from the financial services sector have the potential to increase 40-45 times the current market size over the next five years, with key drivers of growth coming from cost pressures and the timely advent of more vertical-specific offerings by offshore suppliers.
"The cumulative total contract value of human resources outsourcing (HRO) transactions reached $ 21.2 billion in 2006 and is expected to be $25.4 billion by the end of this year," according to the study by the Everest Research Institute. Accenture, Convergys and IBM have gained significant HRO market share in terms of total contract value while Hewitt remains the market leader in terms of annual contract value, the study notes.