The District Consumer Disputes Redressal Forum said raising undue credit card bill of Rs 74,000 and putting the customer's name in defaulters' list due to which he could not avail the services of any other bank was illegal and asked Standard Chartered to desist from such activities in future.
ICICI Bank has been slapped with a fine of Rs 25,000 by a Delhi district consumer forum for wrongly deducting Rs 40,578 from the account of one of its customers.
Holding the tour agency guilty of providing deficient service to its customer Sweta Singh, District Consumer Dispute Redressal Forum president C K Chaturvedi asked it pay her Rs 15,000 as compensation besides refunding another sum of Rs 57,000 to her that she had spent due to botched up management of her trip by the agency.
ICICI Bank has been directed by a consumer court to pay Rs 50,000 compensation to a customer and return his Indica car forcibly repossessed by its employees in violation of SC guidelines. The West Delhi District Consumer Forum president J P Sharma said: "The conduct of the bank in taking forcible possession of car without intervention of the civil court was illegal in view of what has been observed by the SC and the National Consumer Commission."
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