News for 'Bpo Solutions'

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI....

French information technology (IT) and consulting services major Capgemini on Monday said it would acquire Mumbai-headquartered WNS for $3.3 billion in cash. Photograph: Stephane Mahe/Reuters...

The US remains the largest market for IT outsourcing, and for Indian giants TCS, Infosys and Wipro, it contributes around 40 per cent of their top line. IMAGE: US President Donald J Trump speaks...

Raman Roy, president and chief executive officer of Wipro BPO Solutions, has resigned. Meanwhile, Wipro on Monday informed the stock exchanges that it had appointed T K Kurien in Roy's place.The...

Gecis on Thursday announced acquiring US-based BPO solutions provider Creditek Corporation. "There are enormous synergies between Gecis and Creditek that will benefit our customers, especially...