India hikes its defence spending by 3.1% in 2018

India increased its defence spending by 3.1 per cent to $66.5 billion (Rs 465 crore) in 2018 while Pakistan hiked it by a hefty 11 per cent to touch $11.4 billion (Rs 797 crore), according to a new......

India's BPO Industry Gets AI Makeover

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.......