Holding the travel company guilty of 'deficiency' in service, the New Delhi District Consumer Disputes Redressal Forum president, K K Chopra, and members, R K Manchanda and Neeru Mittal, said "it was the most horrifying experience."
The State Bank of India has been held guilty of deficiency in service by a Delhi consumer court for a seven-year-delay in refunding the money a person had deposited in his Public Provident Fund account thereby causing him agony.
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