No mechanical or maintenance issue in crash report: AI CEO

Air India CEO and MD Campbell Wilson on Monday said Aircraft Accident Investigation Bureau's preliminary report on the Ahmedabad plane crash last month found no mechanical or maintenance issues......

Nepal Crisis: A Wake-Up Call For India

Having control over both digital media and NGOs, it was easy for the US to topple the government and destabilise Nepal -- to undercut Chinese influence and pressure India, argues Lieutenant General......

Probe report flags no maintenance issues: Air India CEO

The preliminary report into the crash of Air India flight AI171 last month has raised more questions, the airline's Chief Executive Officer (CEO) said as he defended the fitness of pilots and......

Time India Learnt From China Playbook

If India caves in to US pressure as Trump hopes it will, he will further try to blackmail it into submission, points out Ramesh Menon. IMAGE: US President Donald Trump at a press conference with......

Focus on the underserved to deepen financial inclusion: RBI Guv to fintechs

Reserve Bank Governor Sanjay Malhotra on Wednesday exhorted the fledgling fintech ecosystem to focus on the underserved sections of the society to deepen financial inclusion. Photograph: Hemanshi......

Can AI Improve Customer Service At PSBs?

'AI analyses body language, etiquette, and communication skills, providing an in-depth performance matrix and a ranking system to help employees identify areas of improvement.' Illustration:......

Improve Customer Service, Banks Told, Or Else!

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers.The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal......

Bharti Airtel Q2 profit more than doubles to Rs 8,651 crore

Bharti Airtel on Monday reported over twofold jump in consolidated net profit at Rs 8,651 crore for September quarter FY26, mainly on account of growth in high-paying smartphone customers and......