PriyankaJoshi

India fares poorly in sales staff survey

The survey, titled 'Are You Being Sold?', focused on 14 multinational brands in IT hardware and software, as well as consumer electronic space across countries, including India, China, Singapore, Thailand, South Korea, Indonesia and Australia. The performance of sales staff was judged on the basis of the complete shopping experience, including a salesperson's response time, product knowledge and attempts to close a sale.