A report says though 2008 was a tumultuous year for outsourcing and clients should remain cautious in the year ahead, there are opportunities and potential still very much evident in the market. The outsourcing industry will develop in the coming years to become more mature, efficient, dynamic, and ultimately more resilient.
Blame it on improved business climate, restructuring within companies or just the basic need to pursue better opportunities -- the Indian information technology industry is seeing heavy churn at the top.
India's Silicon Valley, Bangalore, has managed to retain its leadership for the fourth time.
India's representation in the top 50 Emerging Global Outsourcing cities has grown to four, from last year's three, with the addition of Jaipur to the list at number 31. The other Indian cities in the list include Kolkata at number six, Chandigarh at 12 and Coimbatore at 17, says the study.
BP is apparently targeting a higher percentage of offshoring.
IT-BPO firms, which are already facing a US slowdown and currency fluctuations, are now busy in firming up their plans to tackle a rising inflation in the country and its impact on salary, sales, general and administrative (SG&A) and travel costs, which can dent their profit margins.
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