This service, launched for Hindustan Petroleum customers now will be extended to Indian Oil Corporation and Bharat Petroleum customers in the next 30 days, a company release said.
"After railways and airline bookings, India speed post tracking, bill payment and mobile banking, cooking gas booking is being extended to the Reliance customers as another convenience on the go," the company said.
To start with Hindustan Petroleum gas customers using Reliance Mobile World and SMS can make use of options like gas bookings, queries on on-mobile phones, real-time complaint registrations and many more.
Currently, there are approximately 2.25 crore (22.5 million) HP gas customers nationwide. This initiative is a step forward in providing an easy-to-use anytime, anywhere B2C mobile application for the masses, said Mahesh Prasad, president, Applications Services Group, RCL.
This service would enable an automated and robust customer relations management solution for the customers of Reliance Communications and Hindustan Petroleum on mobile phones, the company said.
Requests received on Reliance Mobile World (R World) would be acknowledged and passed on a real-time basis to the nearest distributor for immediate fulfillment.
