Meanwhile, the country's apex body Finance Sector Union demanded the federal government to review all bank licensing arrangements to ensure back office jobs stay in Australia. The union's call follows a report that Westpac -- which on Thursday announced a 34.2 per cent jump profit for the six months to March 31 to $2.202 billion -- is expected to shift the work of up to 3,000 of its back-room staff to overseas locations such as India during the next three years.
Tamal Bandyopadhyay details HDFC Bank's digital journey.