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Public Grievance Redress And Monitoring System

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PMO gets over 61,000 public grievances per month

Over 61,000 public grievances related to a range of issues are received by the Prime Minister's Office every month, Union Minister Jitendra Singh said on Wednesday. The grievances include concerns......

Govt to resolve public grievances in 30 days, prioritise urgent matters

The Centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days. Image used for representational purpose......

Govt gets 5.59 lakh public grievances so far this yr

The Centre received 5.59 lakh public grievances against various government departments in the first half of this year, with the Department of Financial Services (DFS) getting most of such......

'Safety Of The Children Was Paramount'

'The rescue of 17 children represents exemplary police action that merits considerable appreciation.''However, this encounter was profoundly unfortunate because somebody has lost his life.'  ......

Now, quote Aadhaar to file governance-related complaints

To reduce the number of vexatious and malicious complaints the government has decided to encourage the complainants to mention their Aadhaar card numbers while filing grievances on......

How Your Grievances Can Be Fixed!

CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this......

Improve Customer Service, Banks Told, Or Else!

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers.The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal......

I-T woes? Seek redressal through 'e-nivaran'

The one-page form will mandatorily seek the taxpayers name, Permanent Account Number, mobile number and email at the time of filing so that the resolution is automatically informed to the......

Tax grievances? I-T dept to ensure 'e-nivaran'!

  The Income Tax department has launched a special electronic grievance redressal system called 'e-nivaran' in order to fast track taxpayer grievances and ensure early resolution of their......

Now, your tax grievances will be redressed faster

The majority of complaints and grievances are related to delay in issuance of refunds and clarity on tax demands raised, amid others.  Are you waiting to get resolution of a complaint that you......

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