The Indian government is questioning whether Meta's recommendation systems and paid content promotion align with its status as an intermediary under the IT Act, raising concerns about the company's liability for content it actively decides to show users.
Meta Platforms CEO Mark Zuckerberg has issued an apology for the temporary removal of Prime Minister Narendra Modi's Facebook post, while company executives acknowledged significant content moderation failures, including issues with child sexual abuse material, deepfakes, and the paid boosting of certain content.
The content 'actioned' belonged to categories including bullying and harassment, violent and graphic content, adult nudity and sexual activity, child endangerment, dangerous organisations and individuals, and spam, among others.
In a move that is bound to spell relief for social media users, the government on Tuesday launched the much-awaited grievance appellate committee (GAC) mechanism that will allow users to appeal against decisions of social media platforms by filing their complaints on a new portal.
