Department Of Administrative Reforms And Public Grievances

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Govt to resolve public grievances in 30 days, prioritise urgent matters

The Centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days. Image used for representational purpose......

Govt gets 5.59 lakh public grievances so far this yr

The Centre received 5.59 lakh public grievances against various government departments in the first half of this year, with the Department of Financial Services (DFS) getting most of such......

'Nagrik Devo Bhava': Modi's message to bureaucrats

Prime Minister Narendra Modi on Monday asked civil servants to follow the principle of "Nagrik Devo Bhava" while redressal of issues of underprivileged people, and emphasised last-mile delivery to......

96% of 22 lakh public grouses since 2014 disposed: MoS

Union minister Jitendra Singh said on Friday that the number of public grievances received by the government has increased from 2 lakh in 2014 to nearly 22 lakh at present, and added the 10-fold......

Task force to coordinate filling up of vacancies in central ministries

A task force has been formed to coordinate the progress of filling up the vacant posts in different government ministries, Minister of State for Personnel Jitendra Singh said on Thursday. IMAGE:......

How Your Grievances Can Be Fixed!

CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this......

Improve Customer Service, Banks Told, Or Else!

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers.The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal......

PMO's plans to help tax payers

With a view to improving services to the tax payers, the Prime Minister's Office has directed the Income Tax department to adopt the benchmark World Bank governance model in its offices. The PMO......

Tarun Bajaj posted as revenue secretary in IAS reshuffle

Senior bureaucrat Tarun Bajaj was appointed revenue secretary as part of a top-level bureaucratic reshuffle by the Centre on Tuesday. Bajaj, a 1988-batch Indian Administrative Service (IAS)......

New simplified pension form for retired govt employees

Government on Friday introduced a new pension form for its retired employees which simplifies the process of sanctioning pension and doing away with the requirement for submission of affidavits.......

Department Of Administrative Reforms And Public Grievances

News for Department Of Administrative Reforms And Public Grievances

Govt to resolve public grievances in 30 days, prioritise urgent matters

Govt gets 5.59 lakh public grievances so far this yr

'Nagrik Devo Bhava': Modi's message to bureaucrats

96% of 22 lakh public grouses since 2014 disposed: MoS

Task force to coordinate filling up of vacancies in central ministries

How Your Grievances Can Be Fixed!

Improve Customer Service, Banks Told, Or Else!

PMO's plans to help tax payers

Tarun Bajaj posted as revenue secretary in IAS reshuffle

New simplified pension form for retired govt employees

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