The friendly, over-considerate shy person may have phenomenally intelligent things to say, but without being assertive and speaking up, they are left in the dark, says trainer and communications expert Nasha Fitter.
'Our real future is the boy in the slum and the girl in the village.' 'We need to find the voices that can empower them to lead a better life,' TED Talks' Chris Anderson tells Niraj Bhatt.
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