The Centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days. Image used for representational purpose......
The Centre received 5.59 lakh public grievances against various government departments in the first half of this year, with the Department of Financial Services (DFS) getting most of such......
'You cannot 'clear' your way to peace.''You need intelligence, calibrated force, impartial law enforcement, political neutrality, humanitarian returns and a sustained reconciliation plan.' IMAGE:......
Prime Minister Narendra Modi on Monday asked civil servants to follow the principle of "Nagrik Devo Bhava" while redressal of issues of underprivileged people, and emphasised last-mile delivery to......
Union Minister of State for Personnel, Public Grievance and Pension, V Narayanasami on Thursday said the Centre would bring a comprehensive electoral reform bill in keeping with the recommendations......
CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this......
In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers.The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal......
With a view to improving services to the tax payers, the Prime Minister's Office has directed the Income Tax department to adopt the benchmark World Bank governance model in its offices. The PMO......
Senior bureaucrat Tarun Bajaj was appointed revenue secretary as part of a top-level bureaucratic reshuffle by the Centre on Tuesday. Bajaj, a 1988-batch Indian Administrative Service (IAS)......
Government on Friday introduced a new pension form for its retired employees which simplifies the process of sanctioning pension and doing away with the requirement for submission of affidavits.......