Interactive Voice Response System

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Govt withdraws order on mandatory pre-installation of Sanchar Saathi

The government on Wednesday withdrew its directive requiring smartphone makers to pre-install a State-run cybersecurity application on all new devices, as it moved to quell rising concerns that the......

Trishul 2025 Signals New Era in Fighting Wars

After Operation Sindoor, the Army and Navy now view the IAF as not a supporting arm, but the spearhead of India's warfighting capability, capable of decisive outcomes across domains, explains Air......

5500-strong pilots group seeks judicial probe into AI plane crash

The Federation of Indian Pilots (FIP) has urged the government to order a judicial probe into the Air India Dreamliner crash that killed 260 people, alleging that the ongoing investigation is......

Modi's Visit: 'Manipuris Are Disappointed'

'No one anticipated magical solutions or miraculous interventions.''However, people across the entire spectrum -- whether residing in the valley or the hills -- expected the prime minister to......

Tharoor 'disappointed' with Colombia over Op Sindoor stand

Congress MP Shashi Tharoor, leading an all-party delegation, has voiced his deep disappointment over Colombia offering condolences for the loss of lives in Pakistan following Indian strikes in......

India's BPO Industry Gets AI Makeover

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.......

Now, fund-raising for charity goes mobile

Realising that raising money for charity will only get tougher in the present economic environment, the International Society for Krishna Consciousness has decided to harness the ever-increasing......

Air Deccan launches safe credit card bookings

Air Deccan has introduced credit card masking system to enhance security for its passengers paying through credit cards. Credit card masking system works through interactive voice response instead......

Does phone banking really help?

A current ad for a telephone sports the tagline: "It's not one thing, it's many." That, in essence, is what a telephone has become. Among the many things, it can be half-a-banker too. Banks mainly......

Rs 250 cr Idea contract for IBM

Idea Cellular, the Aditya Birla group company, has awarded a Rs 205-250 crore ($50-55 million) contract to International Business Machines (IBM) to deploy and maintain an interactive voice response......

What's Next For Payal Kapadia's All We Imagine As Light?

'It is for the first time that a film of mine will be released in theatres and Indian audiences will finally be able to buy tickets and experience it on a big screen, where cinema truly comes to......

'I Wanted To Beat People Up...'

'Suddenly the audience pool feels bigger, like everyone is watching everything now.''It's no longer limited in terms of boundaries, like a state or a language.''Whether it's a series, a movie or......

'Let them have a secret police to censor films!'

'That would once and for all teach all the film-makers of this country a fitting lesson!' *IMAGE: 'The idea of censoring films was instituted by the British our colonial masters who never trusted......

V V S Laxman on the Magic of Cricket

'If fame, money and comfort are the only factors that drive us, then we are playing cricket for entirely the wrong reasons.' IMAGE: V V S Laxman celebrates his double century in the memorable Eden......