Centralised Public Grievance Redress

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PMO gets over 61,000 public grievances per month

Over 61,000 public grievances related to a range of issues are received by the Prime Minister's Office every month, Union Minister Jitendra Singh said on Wednesday. The grievances include concerns......

Govt to resolve public grievances in 30 days, prioritise urgent matters

The Centre has decided to reduce resolution time of public grievances, raised on a dedicated portal, to a maximum of 30 days from the existing 45 days. Image used for representational purpose......

Govt gets 5.59 lakh public grievances so far this yr

The Centre received 5.59 lakh public grievances against various government departments in the first half of this year, with the Department of Financial Services (DFS) getting most of such......

Now, quote Aadhaar to file governance-related complaints

To reduce the number of vexatious and malicious complaints the government has decided to encourage the complainants to mention their Aadhaar card numbers while filing grievances on......

Task force to coordinate filling up of vacancies in central ministries

A task force has been formed to coordinate the progress of filling up the vacant posts in different government ministries, Minister of State for Personnel Jitendra Singh said on Thursday. IMAGE:......

How Your Grievances Can Be Fixed!

CPGRAMS -- an online platform available to citizens 24x7 to lodge their grievances to public authorities on service delivery -- has existed for close to two decades. But it has never been this......

Improve Customer Service, Banks Told, Or Else!

In 2023-2024, 95 scheduled commercial banks received over 10 million complaints from their customers.The process of KYC at many banks has become 'HYC' -- harass your customer, points out Tamal......

I-T woes? Seek redressal through 'e-nivaran'

The one-page form will mandatorily seek the taxpayers name, Permanent Account Number, mobile number and email at the time of filing so that the resolution is automatically informed to the......

RBI considers fresh guidelines to curb mis-selling

Concerned over the rise in mis-selling of products by banks and non-banking financial companies (NBFCs), the Reserve Bank of India (RBI) is examining whether to come up with norms to curb such......

Telecom, banks, railways get maximum number of complaints

The government also said the citizens' grievances against central ministries increased over three-fold in 2015. The telecom and banking departments along with the railways accounted for the maximum......

Centralised Public Grievance Redress

News for Centralised Public Grievance Redress

PMO gets over 61,000 public grievances per month

Govt to resolve public grievances in 30 days, prioritise urgent matters

Govt gets 5.59 lakh public grievances so far this yr

Now, quote Aadhaar to file governance-related complaints

Task force to coordinate filling up of vacancies in central ministries

How Your Grievances Can Be Fixed!

Improve Customer Service, Banks Told, Or Else!

I-T woes? Seek redressal through 'e-nivaran'

RBI considers fresh guidelines to curb mis-selling

Telecom, banks, railways get maximum number of complaints

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