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9 Soft Skills Employers Want In You

By NARAYAN MAHADEVAN
September 15, 2022 11:42 IST
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The ability to be flexible and adapt to the changing needs of the work environment is critical, notes Narayan Mahadevan, founder, BridgeLabz.

Kindly note the image -- a scene from Amazon Prime Video's Official Chukyagiri -- has been posted only for representational purposes.

With a quest to attain new heights in career progression, professionals often look forward to learning new skills and gaining knowledge relating to the latest industrial developments.

It is critical for young professionals to acknowledge the importance of soft skills as much as other traits that are required for landing a good job and progressing in the chosen career.

Soft skills include many factors such as interpersonal (people), communication, listening, time management, and empathy.

Even though the industrial requirements are rapidly changing, around 58% of hiring managers have suggested that soft skills are probably the most critical factor that eventually decides in selection or rejection of an employee.

A wide range of soft skills eventually plays a crucial role in your professional journey.

Here is the list of nine most critical skills that are often preferred by hiring managers:

1. Integrity

Even though it might sound pretty basic, having an integral employee in a team is a dream for many hiring managers and leaders.

Simply put, integrity refers to the moral soundness of a person.

For example for a tech professional, the ability to work on systems (and not just knowledge of them), manage client confidentiality and learn and have cordial and ethical behaviour towards the organisation, clients, and co-employees is a critical soft skill.

2. Creativity

There would not have been life-changing inventions and developments in different sectors if the engineers did not dare to be creative.

Creativity is how an engineer could challenge existing norms and processes.

This helps in making the workflows more accessible and faster. In addition, creativity helps in understanding the requirements (of the clients) and accordingly coming up with solutions that address issues.

In engineering, creativity is about finding new ways of looking at things. This can help resolve problems and develop the ability to deal with unprecedented situations. 

3. Communication skills

Most often, communication skills are correlated and used synonymously with the knowledge of a particular language.

Even though understanding more than one language often helps, you should be aware of the meaning of communication skills that are critical in attaining workplace objectives.

Communication includes active listening, writing, comprehension, presentation, and non-verbal communication skills.

A few hiring managers even emphasise the importance of having empathy and patience as part of good communication skills in an individual.

Communicating complex technical solutions in a way that clients understand is becoming increasingly important in tech professionals.

4. Interpersonal skills

Interpersonal skill is not a single trait but covers a wide range of skill sets that are critical for engineers to attain career progression goals.

These sub-skills include active listening, social perceptiveness, and being able to handle feedback. All these factors are related to the emotional intelligence of an individual. 

Interpersonal skills are essential because you will need to communicate with colleagues and different levels of management workers.

It is important for you to have a cordial relationship with all; hence, emotional intelligence and empathy play a critical role in improving interpersonal skills. 

5. Critical thinking and problem solving

There might be several instances where traditional and problem-solving approaches would not work.

Every professional needs to bring a fresh perspective to the table, which could be possible only when they have a critical thinking mind.

In addition to this, workplace disputes are pretty common, and irrespective of the nature and size of an organisation, there might be confrontations between people based on deadlines, quality of work, and other numerous factors.

You are expected to have a problem-solving approach toward such disputes so that the eventual result is not affected.

6. Enthusiasm, commitment and motivation 

Employee stress levels have rapidly increased with the increased complications in the work processes.

Apart from different stress-management activities, it is of utmost importance that a professional is committed and motivated toward the job at hand.

Without enthusiasm, it would be difficult for an individual to attain the allocated positions, and overall professional growth can be critically hampered.

With a good attitude, professionals can create a good impression before the hirers. 

7. Organisation and time management 

If you are an engineer or a tech professional you might be required to work on multiple projects simultaneously.

In addition, the professional might also be necessary to carry out routine jobs.

It is often difficult to prioritise tasks in an organisational structure that deals with multiple clients and customers. Hence, each task has its critical importance from the perspective of the business.

Therefore, self-organisation and time management are two crucial soft skills without which an engineer might not be able to survive in the current business environment.

Different pieces of training and tools can learn and improve organisation and time management.

8. Self-learning

Even though organisations help their employees learn new skills and impart critical knowledge that makes them attain work-related targets, it is even more important to have a self-learning attitude.

Whether it relates to professional traits or soft skills, an individual with a self-learning attitude is critical to surviving and growing in a competitive environment. 

Technology and the environment are dynamic.

A professional should be urged to improve existing skills by constantly trying to upskill with existing tools and techniques.

This might require using soft skills such as time management, organisation, and being highly motivated.

However, self-learning abilities are critical for career growth and development. You can pick from a wide range of online and offline training institutions to facilitate learning along with the job. 

9. Adaptability

As mentioned in the previous point, the external environment and technologies in which professionals work today are quite dynamic.

Having traits such as resistance to change can be catastrophic for the overall career progression of a person.

You must be able to adapt to the changing requirements of the business and industry.

Recruiters value this skill as it is critical for survival in the business environment.

Adaptability is an essential soft skill to improve with rapidly advancing technologies, the reality of clients' changing requirements, the increasing use of agile development techniques, and other factors.

Soft skills can be enhanced by embracing feedback and constant communication with peers.

Building strong relationships and getting outside of the comfort zone to develop and polish such skills is essential.

The ability to be flexible and adapt to the changing needs of the work environment is critical.

In addition, a company's leadership is responsible for creating a learning environment that must include soft-skill development.

Having a continuous improvement mindset and making the best of the available training and development tools can be vital for every professional to develop these skills.

A start-up specialist and technologist with deep understanding in mobile and cloud space, Narayan Mahadevan has two decades of experience in the hiring and start-up space.
In 2015, he founded BridgeLabz with a focus on solving the tech employability challenge.

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