Surinder Kapur

Stories by Surinder Kapur

What makes product designs work

What makes product designs work

Rediff.com   1 Apr 2008

Customers demand greater product variety and quickly shift to new & innovative products. Their purchase decisions are based on factors that are affected by product design. Customers are looking at factors such as customisability, order-to-delivery time, product safety and ease and cost of maintenance. Indian companies need to expand their risk-taking appetite in order to come out with new products that can help to expand their markets and bring new customers into their fold.

Why dreams are good for corporates

Why dreams are good for corporates

Rediff.com   19 Feb 2008

The CEO, therefore, needs to transform himself as a first. He should be able to dream and connect his dream to the dreams of both the organisation and the people within.

Why customer-driven innovation works

Why customer-driven innovation works

Rediff.com   4 Sep 2007

How Indian Industry is managing quality?

How a visionary leader is made

How a visionary leader is made

Rediff.com   3 Jul 2007

How Indian Industry is managing quality?

Principles of a visionary leader

Principles of a visionary leader

Rediff.com   26 Jun 2007

How Indian Industry is managing quality?

What a visionary CEO must do

What a visionary CEO must do

Rediff.com   12 Jun 2007

How Indian Industry is managing quality?

8 principles of visionary leadership

8 principles of visionary leadership

Rediff.com   16 May 2007

CEOs should stand at the organisation's boundary and bring in outside information.

Distributed innovation:The latest management trick

Distributed innovation:The latest management trick

Rediff.com   9 May 2007

Industries and businesses decline and thrive depending on the way they deal with the many and increasing challenges of innovation

7 tools for managing quality

7 tools for managing quality

Rediff.com   1 May 2007

Goal setting, organisational setting, training and education, and promotion are the factors that normally provide the much needed push for organisational change.

Innovation: Secret to staying ahead

Innovation: Secret to staying ahead

Rediff.com   17 Apr 2007

CII's Mission for Innovation in Manufacturing is working on all these fronts through its multi-pronged roadmap. The mission aims to create at least 100 innovating companies by 2009.

Theory Z of management

Theory Z of management

Rediff.com   27 Mar 2007

How Indian Industry is managing quality?

Try this great brainstorming tool

Try this great brainstorming tool

Rediff.com   20 Mar 2007

Synectics stimulates thought processes of which the subject is generally unaware

How to generate the 'big idea'

How to generate the 'big idea'

Rediff.com   7 Mar 2007

Surinder Kapur writes on how Indian Industry is managing quality.

India an innovation giant? Yes!

India an innovation giant? Yes!

Rediff.com   21 Feb 2007

The country has the opportunity of creating new business models, products and services for the poor not just at home, but for countries in Africa and Latin America.

The key to great quality management

The key to great quality management

Rediff.com   7 Feb 2007

Responsibility can be written down as a job description -- accountability is about commitment.

Hoshin, the Japanese art of managing quality

Hoshin, the Japanese art of managing quality

Rediff.com   31 Jan 2007

This process of aligning the organisation goals is called Hoshin.

Kaizen, the mantra for success

Kaizen, the mantra for success

Rediff.com   23 Jan 2007

In the maintenance department of an auto component company, the original grinding wheel motor was drawing 18 amp current using a delta connection. Considering the motor's function, this seemed high to the motor operator.

The 5 Ss of Japanese efficiency

The 5 Ss of Japanese efficiency

Rediff.com   16 Jan 2007

Check out how Indian Industry is managing quality.

The 7 quality management tools

The 7 quality management tools

Rediff.com   9 Jan 2007

7QC tools are fundamental instruments to improve the quality of products.

The secret to managing quality

The secret to managing quality

Rediff.com   13 Dec 2006

Exactness is the starting block of quality. It requires that each company pursuing quality practises daily work management.