Prajjwal Rai

Stories by Prajjwal Rai

BPO: Do you talk to people in US?

BPO: Do you talk to people in US?

Rediff.com   17 Apr 2007

Some must knows about the UK clients and ways to deal with cultural issues during calls.

Does your BPO have a UK process?

Does your BPO have a UK process?

Rediff.com   16 Apr 2007

If you are working in a BPO and have to deal with clients in the UK, knowing something about their culture will help break the ice faster.

Strategies to improve your grammar

Strategies to improve your grammar

Rediff.com   12 Mar 2007

Grammar is the first and basic step to speaking correct English.

Good listeners = Better managers?

Good listeners = Better managers?

Rediff.com   5 Mar 2007

In our fast-moving world, it is easy to miss out on what people say. These six tips can help though.