Jehangir B Gai

All stories by Jehangir B Gai

Revive Policy or Accept Payout

Revive Policy or Accept Payout

Rediff.com21 Jun 2024

The National Commission noted that if the policyholder wanted reinstatement, he should have made a written request and should have also cleared the premium till that date, but no such request had been made.

Think Before You Make A Complaint!

Think Before You Make A Complaint!

Rediff.com7 Jun 2024

National Commission concluded that false and baseless allegations had been made in the complaint to claim a highly exaggerated and atrocious amount of compensation.

Typo Can't Be Basis For Denial Of Claim

Typo Can't Be Basis For Denial Of Claim

Rediff.com2 May 2024

The State Commission concluded the insurer could not take advantage of a typographical error on the bank's part to repudiate a legitimate claim, points out Jehangir B Gai.

Banks Bound To Honour Bearer Cheque

Banks Bound To Honour Bearer Cheque

Rediff.com25 Jan 2024

The National Commission held that any individual possessing a bearer instrument is legally entitled to encash it, and the bank is bound to honour such an instrument when it is presented for payment.

Bank Liable For Employee Oversight

Bank Liable For Employee Oversight

Rediff.com5 Jan 2024

The Commission concluded that the bank officials had evidently been negligent in failing to compare the signature prior to making payment, notes Jehangir B Gai.

When A Golfer Lost His Bags...

When A Golfer Lost His Bags...

Rediff.com9 Oct 2023

Top golfer Gaganjeet Bhullar lodged a complaint against Emirates Airlines for delaying his bags, which he said affected his game. Jehangir Gai tells us what happened next.

Why Was Manjeet Kaur's Claim Rejected?

Why Was Manjeet Kaur's Claim Rejected?

Rediff.com9 Jun 2023

The National Commission concluded that the claim had been rightly rejected on grounds of misrepresentation in the proposal form and breach of duty to maintain utmost good faith while applying for insurance coverage.

Buyer Liable To Pay EMI To Builder

Buyer Liable To Pay EMI To Builder

Rediff.com6 Feb 2023

A National Commission order held that the buyer was the borrower and so the bank was entitled to demand the EMI payments from him.

Insurance: Understand Policy Coverage

Insurance: Understand Policy Coverage

Rediff.com19 Nov 2021

The National Commission ruled that a person must opt for a policy and submit the proposal form after acquainting himself with the terms and scope of coverage to determine where it would be suitable and adequate.

Bank liable for fraudulent card transactions

Bank liable for fraudulent card transactions

Rediff.com8 Jan 2021

Consumer activist Jehangir B Gai explains a RBI circular that says the customer is not liable for unauthorised transactions that occur due to contributory fraud, negligence, or deficiency on the bank's part.

Complaint is possible for Ulip claim

Complaint is possible for Ulip claim

Rediff.com27 Feb 2020

Consumer activist Jehangir B Gai explains an important new ruling by the National Commission.

When botched surgery amounts to medical negligence

When botched surgery amounts to medical negligence

Rediff.com25 Nov 2019

The Kerala consumer commission recently concluded in a medical complaint that while negligence had necessitated a second surgery, as there was no evidence to show that it was the cause of disability, it reduced the original compensation ordered, points out consumer activist Jehangir B Gai.

Property documentation onus lies on builder

Property documentation onus lies on builder

Rediff.com6 May 2019

The law does not permit a builder to handover possession under any situation, not even for 'fitout' unless the building completion certificate is obtained, points out Jehangir B Gai.

PF dues: An IMPORTANT lesson

PF dues: An IMPORTANT lesson

Rediff.com21 Sep 2018

How a chartered accountant won the battle against his company of interest on his PF dues

How she won her battle against an insurance firm

How she won her battle against an insurance firm

Rediff.com8 Jun 2018

Sukhwinder Kaur doggedly pursued her case against Bharti Axa Life Insurance in the consumer courts.

A new milestone in protection of consumer rights

A new milestone in protection of consumer rights

Rediff.com24 Apr 2018

Overbooking by an airline cannot be done ignoring the sense of duty or liability towards passengers with confirmed tickets, the national commission ruled.

Mediclaim rejected on assumptions? Fight it out

Mediclaim rejected on assumptions? Fight it out

Rediff.com9 Apr 2018

Treatment of duodenal ulcer perforation was covered under the policy. The insurance claim ought to have been paid, yet it was rejected.

Hotel liable for guest's stolen car from its parking lot

Hotel liable for guest's stolen car from its parking lot

Rediff.com17 Mar 2018

Merely stating that parking was 'at owner's risk' would not absolve the hotel of its liability.

How this customer won against a retailer

How this customer won against a retailer

Rediff.com3 Nov 2017

John Aranha got an order from Central Mumbai District Consumer Forum that made Croma pay him Rs 26,300 for a fridge he had bought but was never delivered to him, says consumer activist Jehangir B Gai

Can 5 star hotels charge Rs 8 for a 3 minute call?

Can 5 star hotels charge Rs 8 for a 3 minute call?

Rediff.com15 Oct 2017

In this interesting case filed by the petitioner against the Taj Hotels, the National Commission gave an equally interesting judgment.

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