All stories by Jehangir B Gai
Why Was Manjeet Kaur's Claim Rejected?Rediff.com9 Jun 2023
The National Commission concluded that the claim had been rightly rejected on grounds of misrepresentation in the proposal form and breach of duty to maintain utmost good faith while applying for insurance coverage.
Buyer Liable To Pay EMI To BuilderRediff.com6 Feb 2023
A National Commission order held that the buyer was the borrower and so the bank was entitled to demand the EMI payments from him.
Insurance: Understand Policy CoverageRediff.com19 Nov 2021
The National Commission ruled that a person must opt for a policy and submit the proposal form after acquainting himself with the terms and scope of coverage to determine where it would be suitable and adequate.
Bank liable for fraudulent card transactionsRediff.com8 Jan 2021
Consumer activist Jehangir B Gai explains a RBI circular that says the customer is not liable for unauthorised transactions that occur due to contributory fraud, negligence, or deficiency on the bank's part.
Complaint is possible for Ulip claimRediff.com27 Feb 2020
Consumer activist Jehangir B Gai explains an important new ruling by the National Commission.
When botched surgery amounts to medical negligenceRediff.com25 Nov 2019
The Kerala consumer commission recently concluded in a medical complaint that while negligence had necessitated a second surgery, as there was no evidence to show that it was the cause of disability, it reduced the original compensation ordered, points out consumer activist Jehangir B Gai.
Property documentation onus lies on builderRediff.com6 May 2019
The law does not permit a builder to handover possession under any situation, not even for 'fitout' unless the building completion certificate is obtained, points out Jehangir B Gai.
PF dues: An IMPORTANT lessonRediff.com21 Sep 2018
How a chartered accountant won the battle against his company of interest on his PF dues
How she won her battle against an insurance firmRediff.com8 Jun 2018
Sukhwinder Kaur doggedly pursued her case against Bharti Axa Life Insurance in the consumer courts.
A new milestone in protection of consumer rightsRediff.com24 Apr 2018
Overbooking by an airline cannot be done ignoring the sense of duty or liability towards passengers with confirmed tickets, the national commission ruled.
Mediclaim rejected on assumptions? Fight it outRediff.com9 Apr 2018
Treatment of duodenal ulcer perforation was covered under the policy. The insurance claim ought to have been paid, yet it was rejected.
Hotel liable for guest's stolen car from its parking lotRediff.com17 Mar 2018
Merely stating that parking was 'at owner's risk' would not absolve the hotel of its liability.
How this customer won against a retailerRediff.com3 Nov 2017
John Aranha got an order from Central Mumbai District Consumer Forum that made Croma pay him Rs 26,300 for a fridge he had bought but was never delivered to him, says consumer activist Jehangir B Gai
Can 5 star hotels charge Rs 8 for a 3 minute call?Rediff.com15 Oct 2017
In this interesting case filed by the petitioner against the Taj Hotels, the National Commission gave an equally interesting judgment.
He fought a bank and got back Rs 14 lakhRediff.com9 Sep 2017
Thomas Ninad's bank account was defrauded of Rs 14 lakh under mysterious circumstances.
What to check when you buy a car onlineRediff.com22 Jun 2017
A consumer wins a case against a financial company for selling him a car online, but not transferring the ownership in his name.
A family's fight to win a murdered man's insurance claimRediff.com18 Apr 2017
LIC contested the insurance claim. Consumer activist Jehangir B Gai tells you how this claim was won.
She won a claim rejected by LICRediff.com14 Mar 2017
The National Commission indicted LIC for working in cahoots with doctors for baseless certificates to repudiate claims and held this to be an unfair practice.
Missed flights? Airlines should compensate only if. . .Rediff.com7 Sep 2015
This issue was recently decided by the South Mumbai Forum.