All stories by Jehangir B Gai
Why Was Manjeet Kaur's Claim Rejected?
Rediff.com9 Jun 2023The National Commission concluded that the claim had been rightly rejected on grounds of misrepresentation in the proposal form and breach of duty to maintain utmost good faith while applying for insurance coverage.
Buyer Liable To Pay EMI To Builder
Rediff.com6 Feb 2023A National Commission order held that the buyer was the borrower and so the bank was entitled to demand the EMI payments from him.
Insurance: Understand Policy Coverage
Rediff.com19 Nov 2021The National Commission ruled that a person must opt for a policy and submit the proposal form after acquainting himself with the terms and scope of coverage to determine where it would be suitable and adequate.
Bank liable for fraudulent card transactions
Rediff.com8 Jan 2021Consumer activist Jehangir B Gai explains a RBI circular that says the customer is not liable for unauthorised transactions that occur due to contributory fraud, negligence, or deficiency on the bank's part.
Complaint is possible for Ulip claim
Rediff.com27 Feb 2020Consumer activist Jehangir B Gai explains an important new ruling by the National Commission.
When botched surgery amounts to medical negligence
Rediff.com25 Nov 2019The Kerala consumer commission recently concluded in a medical complaint that while negligence had necessitated a second surgery, as there was no evidence to show that it was the cause of disability, it reduced the original compensation ordered, points out consumer activist Jehangir B Gai.
Property documentation onus lies on builder
Rediff.com6 May 2019The law does not permit a builder to handover possession under any situation, not even for 'fitout' unless the building completion certificate is obtained, points out Jehangir B Gai.
PF dues: An IMPORTANT lesson
Rediff.com21 Sep 2018How a chartered accountant won the battle against his company of interest on his PF dues
How she won her battle against an insurance firm
Rediff.com8 Jun 2018Sukhwinder Kaur doggedly pursued her case against Bharti Axa Life Insurance in the consumer courts.
A new milestone in protection of consumer rights
Rediff.com24 Apr 2018Overbooking by an airline cannot be done ignoring the sense of duty or liability towards passengers with confirmed tickets, the national commission ruled.
Mediclaim rejected on assumptions? Fight it out
Rediff.com9 Apr 2018Treatment of duodenal ulcer perforation was covered under the policy. The insurance claim ought to have been paid, yet it was rejected.
Hotel liable for guest's stolen car from its parking lot
Rediff.com17 Mar 2018Merely stating that parking was 'at owner's risk' would not absolve the hotel of its liability.
How this customer won against a retailer
Rediff.com3 Nov 2017John Aranha got an order from Central Mumbai District Consumer Forum that made Croma pay him Rs 26,300 for a fridge he had bought but was never delivered to him, says consumer activist Jehangir B Gai
Can 5 star hotels charge Rs 8 for a 3 minute call?
Rediff.com15 Oct 2017In this interesting case filed by the petitioner against the Taj Hotels, the National Commission gave an equally interesting judgment.
He fought a bank and got back Rs 14 lakh
Rediff.com9 Sep 2017Thomas Ninad's bank account was defrauded of Rs 14 lakh under mysterious circumstances.
What to check when you buy a car online
Rediff.com22 Jun 2017A consumer wins a case against a financial company for selling him a car online, but not transferring the ownership in his name.
A family's fight to win a murdered man's insurance claim
Rediff.com18 Apr 2017LIC contested the insurance claim. Consumer activist Jehangir B Gai tells you how this claim was won.
She won a claim rejected by LIC
Rediff.com14 Mar 2017The National Commission indicted LIC for working in cahoots with doctors for baseless certificates to repudiate claims and held this to be an unfair practice.
Missed flights? Airlines should compensate only if. . .
Rediff.com7 Sep 2015This issue was recently decided by the South Mumbai Forum.