Jim Noble, Chairman of the World BPO/ITO Forum, said new economic realities and globalisation are bringing about significant changes in how businesses operate.
During the last four years, World BPO-ITO Forum has come to be recognised as the Davos of Outsourcing and has brought together path-breaking executives, academics, providers and visionaries from around the globe.
Babu Lal Jain, Advisor to the United Nations Office of Partnership in New York and co-founder of World BPO-ITO Forum, in his welcome address said the conclave attracted participants from India, the Philippines, Brazil, Malaysia, Argentina, Poland and Hungary and this demonstrated how the industry has taken globalisation to next level.
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