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August 30, 1999
IDLX Corp sets up shared services centre in IndiaLeveraging on low cost and English speaking workforce, IDLX Technology Partners Inc, part of the Fortune 1000 Deluxe Corporation, has opened its first ever global 'shared services centre' in India.
The state-of-art centre in Gurgaon near New Delhi will cater to the backend processing requirements of global financial institutions and banks.
It has already invested $10 million in India since it began its operations two years ago.
"The plans of the company include investing in multiple software development centres and shared services centres in India. This will be combined with Deluxe's pioneering and global leadership status in integrated payment systems along with capabilities in software and shared services to introduce state-of-art electronic payment services in Indian market," he said.
Besides providing IT-enabled and business process outsourcing to major banks and financial institutions, IDLX Technology Patnters' SSC would also service Deluxe business entities worldwide.
While inaugurating the centre last week, Professor M G K Menon, co-chairperson of the National IT Task Force, said that with the world's top companies setting up their service establishments in the country, India's IT enabled industry would get its rightful prominence in the world.
Employing over 800 specialised professionals in India and the US, the IDLX Technology Partners' main customers include large banks, insurance companies, broker/dealers, investment banks, finance companies and diversified financial services companies.
While the company's $40 million revenue comes totally from exports to the US, it is now negotiating with the Indian banking sector offering them services like shared automatic teller machines, central system to detect frauds and debit behaviour of the customers.
A top Deluxe management team headed by Blanchard is meeting Central Vigilance Commissioner N Vittal who is pushing Indian banks to have a software system that can prepare a common defaulters' list across the Indian banking sector.
IDLX Technology Partners is offering the Indian banks services like business process outsourcing, software development and support, electronic payment services and electronic commerce/Internet banking.
"By focusing on the single industry and through a combination of offshore facilities in India and onsite consulting in the US, IDLX Centre functions as a virtual extension of the customer's operations, enabling them to focus on their core process," Sinha said.
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