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There are several ways to gain information about train arrivals and departures, the reservation position, for a train, by telephone, in the main metros of India -- Bombay, Delhi, Calcutta and Madras. There are voice automated response numbers to dial for each of these metros to find out if one's ticket has been confirmed. The telephone numbers are listed city by city below:

  • Bombay

    • For enquiries on arrivals and departures for Central Railways passengers there is a computerised interactive voice response service.

      Dial 2656565 and a voice will ask you to dial 0. After dialling 0, dial the number of the train. You will receive the required information instantly.

    • For enquiries on the reservation status for Central Railways dial 022-2695959 and for Western Railways, dial 022-131.

    • For general enquiries on distance, fare, connections, etc, dial 022-134.

    • For computerised reservation status enquiry, dial 022-2635959, 135.

    • For enquiries about arrivals from South Indian destinations like Madras, Bangalore, Secunderbad, Pune, Solapur, Kolhapur etc, dial 022-136.

    • For enquiries about arrivals from North Indian destinations like Lucknow, Kanpur, Varanasi, Allahabad, Patna, Calcutta, Nagpur, Bhopal, etc, dial 022-137.

    • In case of difficulty in getting information contact in Bombay: chief commercial manager: (0) 022-2620918, additional divisional railway manager (0) 022-2620222, senior divisional commercial manager (0)022- 2620684, divisional commercial manager (0) 022-2621551,commercial controller (0) 022-2659563.

  • Delhi

    • For reservation enquiries for Northern Railways dial 011-3366101/1330 in New Delhi.

    • For enquiries about arrivals from North Indian destinations, dial 011-1331 . For enquiries about departures dial 011-1336 in New Delhi.

    • For enquiries about arrivals from East Indian destinations, dial 011-1332. For enquiries about departures dial 011-1337 .

    • For enquiries about arrivals from West Indian destinations, dial 011-13333. For enquiries about departures dial 011-1338.

    • For enquiries about arrivals from South Indian destinations dial 011-1334. For enquiries about departures dial 011-1339.

  • Calcutta

    • For reservation enquiries in Calcutta dial 033-136.

    • For enquries about arrival and departures at Howrah dial 033-131/ 1331/ 2203535/ 6602217/ 6602581/ 6605886.
    • For round the clock information about Eastern Railway and South Eastern Railway in Calcutta dial 033-2202545. For reservations on the Eastern Railway and South Eastern Railway dial 033-2203496.

  • Madras

    • For reservation enquiries in Madras about trains of Southern Railways, dial 044-1361/ 1362/ 1363.

    • For enquiries about arrivals and departures in Madras dial 044-131/ 133.


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