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Vv Giri National Labour Institute

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Powergen closure a bad omen for BPOs?

Barely six months after VV Giri National Labour Institute, the Noida-based government outfit, likened Indian call centres to 19th century prisons that reduced executives to 'cyber coolies', India's......

ILO to come out with norms for BPOs

The International Labour Organisation is planning to come out with a set of guidelines on working conditions in industries like call centres, ITES (Information technology-enabled services),......

BPO blues: Attrition goes down as hiring slows

Part I: BPO firms wake to red dawnEmployees in some IT-enabled services companies have cited instances of their passports being kept by their employers during training stints abroad.A growing tribe......

Are Indian BPOs slave ships?

Is there any relation between ancient Roman ships that once employed prison labour and Indian BPOs? Yes, says a study by the VV Giri National Institute of Labour. The report by the labour institute......

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