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Peter Drucker's mantras for success
September 24, 2008
That people even in well paid jobs choose ever earlier retirement is a severe indictment of our organisations -- not just business, but government service, the universities. These people don't find their jobs interesting.
A critical question for leaders is: 'When do you stop pouring resources into things that have achieved their purpose?'
Morale in an organisation does not mean that 'people get along together'; the test is performance not conformance.
An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance... Any attempt to go beyond that is usurpation. It is immoral as well as an illegal intrusion of privacy. It is abuse of power. An employee owes no 'loyalty,' he owes no 'love' and no 'attitudes' -- he owes performance and nothing else.
Ideas are somewhat like babies -- they are born small, immature, and shapeless. They are promise rather than fulfillment. In the innovative company, executives do not say, 'This is a damn-fool idea.' Instead they ask, 'What would be needed to make this embryonic, half-baked, foolish idea into something that makes sense, that is an opportunity for us?'
Image: An employer has no business with a man's personality -- Employees of a call centre work during their night shift; the BPO industry faces one of the highest attrition rates. | Photograph: STR/AFP/Getty Images
Also read: The classy new Hyderabad international airport
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