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Home > Business > Business Headline > Report

Infosys, RIL India's most respected firms

November 03, 2004 16:24 IST

Infosys Technologies and Reliance Industries have emerged as 'India's most respected companies' in a survey conducted by IMRB International, based on a nationwide peer-perception survey.

The details have been published in the latest issue of Businessworld.

'India's Most Respected Companies' list is topped by Infosys Technologies followed by Reliance at No.2 and Wipro at No.3. Hindustan Lever was placed in fourth place and Maruti Udyog ranked fifth for the year 2004.

Infosys Technologies maintained its place at the top spot, while Reliance Industries improved its rank of last year, jumping one place from No.3 to a position of No.2 this year in the list of 'India's Most Respected Companies'.

Top 10 India's Most Respected Companies

Rank 2004

Name of company


Infosys Technologies


Reliance Industries




Hindustan Lever


Maruti Udyog


Dr. Reddy's Laboratories




Jet Airway




Ranbaxy Laboratories

Most Dynamic Organisation

In the 'IMRB International' peer-perception survey of India's 'Most Dynamic Organisation', Reliance Industries emerged as India's 'Most Dynamic Organisation' followed by Infosys Technologies at No.2 and ICICI Bank at No.3.

Most Globally Competitive Organisation

Similarly, in the survey of India's 'Most Globally Competitive Organisation' Reliance ranked at No.2, second only to Infosys Technologies and, ahead of Wipro and Tata Consultancy Services, which share the third place.

Sectors Represented

Companies from 17 sectors have been represented in the survey to give fair representation to the Indian industry. The sectors included in the survey are: automobiles, auto ancillaries, banking and financial services, consumer durables, fast-moving consumer goods, food services, information technology, infrastructure, insurance, IT-enabled services, media & entertainment, petroleum, pharmaceuticals, readymade & textiles, retail, telecommunications, and travel & hospitality.


Businessworld magazine, in partnership with IMRB International, compiled the Most Respected Companies list based on a rigorous nationwide survey based on peer perception.

The research design was divided into two phases. The first step was to identify the top 3 companies respected in 17 different sectors in India. In phase-1, respondents were shown a card of companies in that sector and asked to rank the 10 most respected.

The companies were rated on 19 parameters. The parameters are -- overall quality, quality of top management, depth and quality of talent, ability to attract and retain talent, belief in transparency, ethics, social responsibility, environmental consciousness, quality of products/services, response to customer needs, corporate/product brand management, dynamism, speed of response to change, belief in innovation, global competitiveness, consistent performance, returns to shareholders, value creation for stakeholders, and ability to cope with recession.

In phase-2, top 3-4 firms were selected from each sector to compile a shortlist of 68 companies. This list was shown to respondents again to get the overall top 10 rankings. The 10 firms were rated on the 19 parameters again.

This year 1,078 (563 in phase-1 and 515 in phase-2) senior managers across eight cities, working in 17 industrial and service sectors, were polled in an eight-month exercise to come up with the results.

The survey also collated open-ended data for three special categories Most Globally Competitive, Most Ethical and Most Dynamic.

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