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Reliance phones go 10-digit

November 02, 2004 11:57 IST

Mobile services provider Reliance Infocomm has begun migrating its Mumbai subscribers to an exclusive 10-digit series beginning with 93.

This has been done in keeping with the cellular mobile numbering plan in India under the new unified license regime, and comes close on the heels of the successful implementation of migration to 93 in Himachal Pradesh, Haryana, Orissa, Tamil Nadu, Kerala, Andhra Pradesh, Karnataka and Gujarat.

The migration to 93 series is already underway in the rest of Maharashtra.

With this, all calls from any phone in Mumbai to a RIM phone in the circle will be like local calls and can be dialed without prefixing the number with the STD code; fixed line users can call RIM customers without having STD facility.

In addition, RIM subscribers in Mumbai can call each other by simply dialing the new, unique ten-digit number.

"Migration to the new 93-series is being done in a phased manner across the country. All our RIM subscribers - Postpaid and Prepaid - will soon have new ten-digit numbers. To make this transition convenient for our subscribers, we have ensured that they will continue to receive messages and calls to their old numbers till November 30, 2004," said Inder Bajaj, head (special projects), Reliance Infocomm.

Subscribers are being advised about their new ten-digit numbers through telephonic calls and messages, apart from the mailers and press advertisements.

New number information is also being made available in many customer friendly ways like:

  • Reliance's automated enquiry numbers (30338888 or 9315093150)
  • Directly through the RIM handsets using R-World
  • Or the Website www.relianceinfo.com

The number change does not affect the prevailing tariff plans nor is it applicable to Reliance Fixed Wireless Phones subscribers.



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