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Rail Budget 2013: How Rail Minister made your life easier

Last updated on: February 26, 2013 14:23 IST

Rail Budget 2013: How Rail Minister made your life easier


The Railway Minister has announced a slew of measures that would help to make ticket booking and travelling easier for passengers.

No fare hike: No passenger fare hike has been announced for the moment

Free Wi-Fi: On select trains, customers would be able to avail free Wi-Fi facility

Status: SMS alert service being rolled out shortly to intimate passengers about reservation status

Ticketing: The Railways will extend Unreserved Ticketing System (UTS), Automatic Ticket Vending Machines (ATVMs), Coin-operated Ticket Vending Machines (CO-TVMs) and schme of Jan-Sadhara n Ticket Booking Sevaks (JTBSs)

Online tickets: Internet booking to be provided from 0030 hours to 2330 hours

Better website: Indian Railways will create a next generation e-ticketing system by end of this year that would be able to handle three time more booking than the current capacity

Station upgradation: Railways has identified 104 stations for upgradation in cities with more than one million population and of religious significance. This means, these stations the Railways will give attention to all aspects related to cleanliness, according to the Budget highlights the government released

Better toilets: Progressive extension of bio toilets for all trains

Sanitation: On board housekeeping facilities and clean stations

Aadhaar for bookings: Railways will use Aadhaar database for bookings and validation of passengers

Pantry: Third party audit and tie up with food testing laboratories for food quality control; ISO certified state-of-the-art base kitchens to be set up in railway premises

Catering: Centralised Catering Services Monitoring Cell set up with a toll free number (1800 111 321)

Suggestions/complaints: The Railways has introduced 1800-111-310 toll free for suggestions and complaints

On-board cleanliness: Railways is starting a pilot project on select trains to facilitate passengers to contact on board staff through SMS/phone call/e-mail for coach cleanliness and real time feedback

On-board announcements: Provision of announcement facilities and electronic display boards in trains

Special A/C coaches: Special A/C coaches called 'Anubhuti', will be introduced in select Shatabdi and Rajdhani trains to give excellent ambience with commensurate fare

Lifts/escalators: 179 escalators and 400 lifts at A-1 and other major stations to be installed facilitating elderly and differently-able

Braille stickers: Affixing Braille stickers with layout of coaches including toilets, provision of wheel chairs and battery operated vehicles at more stations and making coaches wheel-chair friendly

Complete coverage: Union Budget 2013-14

Budget Impact Live!

Photographs: Reuters