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How Akosha turned consumer complaints into a unique business

Akosha has received over a little 400,000 complaints in the past three years. What does a customer do when he is let down after purchasing a product? He usually complains to the company briefly......

E-commerce: Flood of complaints refuses to recede

Leading e-commerce player Flipkart would like to forget October 6 in a hurry, though its website received a record one billion clicks on that day, named the 'Rs Big Billion Day’ sale. The......

Big sale: Lessons for retailers to keep customers happy

  With the festive season underway, retailers in the online and the offline world need to prepare well to offer the best deals to consumers and earn trust. Monday, October 6, 2014, was......

How this startup simplifies law for the common man!

Ankur Singla was happily working with Linklaters LLP, London, which is the second largest corporate law firm in the world, when all of a sudden the entrepreneurial bug bit him. He quit his......
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Here's why it is important to list your skills carefully on the internet, if youre looking for a job

After spending hours on internet, scanning through social media, writing emails and recruiting for different startups, founders of hiring startup... ...

http://www.in.techradar.com/news/internet/Heres-why-it-is-important-to-list-your-skills-carefully-on-the-internet-if-youre-looking-for-a-job/articleshow/47689984.cms
Helpchat lays off most of its chat ops team as it pivots away from chat

Sequoia Capital-backed personal assistant app Helpchat has laid off most of its chat operations team, as the company pivots from chat towards... ...

http://www.techgig.com/tech-news/editors-pick/Helpchat-lays-off-most-of-its-chat-ops-team-as-it-pivots-away-from-chat-44412
Helpchat...

Ankur Singla Company: Coraza Technologies Pvt Ltd Area of Operation: Chat-based concierge platforms Founded: June 2010 Headquarter:... ...

http://techcircle.vccircle.com/2016/05/28/helpchat/
Flipkart's IIM hiring debacle, Zomato scaling down, Snapdeal top hire quits

Flipkart defers joining dates for IIM grads; Zomato scales back operations in nine overseas markets; Snapdeal's chief product officer leaves Mint... ...

http://www.livemint.com/Companies/KFoRcVdkaCiZhkZH7uNbvI/Flipkarts-IIM-hiring-debacle-Zomato-scaling-down-Snapdeal.html
Another round of firing at Helpchat 150 people asked to leave, chat wing shut

On Monday personal assistant platform Helpchat fired 150 of its employees, while shutting down thechat wing of itsbusiness. Helpchat confirmed that... ...

http://yourstory.com/2016/05/helpchat-firing-chat-shut/

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