rediff.com

NewsApp (Free)

Read news as it happens
Download NewsApp

Available on  

Rediff News  All News 
Rediff.com  » News » E-mails are office timewaster, threat to productivity

E-mails are office timewaster, threat to productivity

March 10, 2008 13:03 IST

E-mails have joined the cigarette and the humble coffee runs as the latest threat to workplace productivity.

Researchers have carried out a study and found that e-mails have gone from being a useful office tool to a curse that actually takes up huge amounts of work time, The Daily Telegraph reported.

According to the researchers, the average employee now spends an estimated 90 minutes to two hours a day wading through hundreds of messages, much of which is basically spam and junk mail.

The study by the Radicati Group has found that worldwide email traffic has hit 196 billion messages a day. It is predicted to reach 374 billion per day by 2011.

"Employees are now so deluged with messages that emails have become a broken business tool in urgent need of fixing. There's been no innovation to separate the junk letters from the real ones," Jason Preston of the Parnassus Group, a social media consultancy, was quoted as saying.

A related study by another research firm Telewest Business recently found that emails and telephone habits could reduce productivity rather than increase it.

According to the research, the misuse of telephones and emails at work was hindering office workers from doing their jobs, increasing bad habits at work and lengthening the working day.

Out of 1,468 people questioned, the average time spent each day waiting for responses to urgent emails and on unnecessary emails was 42 minutes. An average of 27 minutes was wasted responding to voicemails or managing phone calls and 12 minutes was lost trying to locate colleagues, the study found.

© Copyright 2013 PTI. All rights reserved. Republication or redistribution of PTI content, including by framing or similar means, is expressly prohibited without the prior written consent.