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Home > News > Report

Bihar govt to open call centre for people's complaints

Anand Mohan Sahay in Patna | December 23, 2006 10:18 IST
Last Updated: December 23, 2006 10:31 IST

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In an innovative move, the first of its kind in India, the Bihar government will open a call centre for registering complaints and grievances of the people. It will be a free toll number to enable the poorest of the poor to make calls.

"The government will open the call centre soon to provide an opportunity for people to register grievances through a simple telephone call," Bihar Chief Minister Nitish Kumar said.

Nitish Kumar said all complaints to the call centre would be taken by the concerned department officials. "People won't have to run from here to there to register complaints against corrupt government officials or irregularities in developmental work," Nitish Kumar said.

He said as his number one priority was and is "governance", the call centre for complaints will further help people as well as the government.

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Number of User Comments: 2

Sub: Call Centre

You're simply great Nitish Jee. Finding Bihar being away (at Lucknow) is charming now. It's just a begining, go ahead sir. I feel proud to ...

Posted by Vinod Srivastava

Sub: Bihar govt to open call centre

Nobel idea. Other CM should learn a lesson from him.

Posted by Suman



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