Twenty seven-year-old Gaurav Wahi knows a good deal when he sees it. And
when he spotted one, while browsing the Net, he wasn’t about to let it pass.
He bid and won a Ford Ikon for Rs 2, 20,000 at bidorbuyindia.com (a couple of lakhs off its showroom price of over Rs. 5,00, 000)
Buy online, and buy big, is the new mantra for the Indian netizen. Busy moms
and young yuppies, cash-rich NRIs and savvy houswives...they are all going
click-happy buying everything from cars to microwaves.
Check these figures out. The auction site Bidorbuyindia.com has generated
over 60,000 transactions since its launch in March 2000. Carrier Air
Conditioners, which has tied up with Jaldi.com, boasts sales worth a couple
of crores in two months. Branded 22 k Carbon Jewellery has a separate
inventory for Fabmart.com. Rakesh Mehta, a vendor for computer
peripherals, rues that he is unable to keep up with the demand from
web sites. For Vinod Bhojwani, a vendor for cellulars and accessories, bulk corporate orders are a
major chunk of the online business.
What is driving the tentative Indian e-shopper, who thought twice before he
ordered a cassette or a book online not so long ago, to splurge big on the
net. A number of reasons, actually: primary among them are convenience,
choice (in terms of range of products and payment options), discounts, and
the novelty of buying on the net. And for those looking for an excuse, that it seems to be the latest
fad in town.
Auctions are another big lure. Apart from the big discounts that can be had,
is the thrill of bidding -- and, of course, winning the bid. "It’s an addiction for most people who bid
and win once," voices Iskon who sells 75-150 holiday packages in a month through different auction
sites.
Predictably, the demographics of those buying big are also a little
different from those who bought cassettes and books. "The target group
buying higher value products has the computers, connections and, most
importantly, the cash," says Capt Raghu, of Automartindia.
So, it’s not just teens that are enjoying the happy hour. "Increasingly,
women are buying on the net," observes V. Sudhakar
from Fabmart.com. "Whether it is shopping for themselves or making their
husbands with net connections in the office order products online, the
number is phenomenal." Agrees, Capt. Raghu of Automartindia, "It’s the older lot between 30-40
which seem to be getting techno savvy in a hurry and letting their plastic do all the talking." Then
there are people like S V Krishna who, sitting in California, presented his parents with branded
furniture from the Living Room, who do it for sheer convenience.
Rajeev Puri, CEO Jaldi.com, feels price is the decisive factor. "Value
for money is continuously being looked for in each purchase. Convenience,
ease of shopping still do not overcome the pros of the entire shopping
experience."
It’s not been an easy task to notch up the right numbers for these virtual malls. "Most customers
have cold feet while buying big online. But, thanks to goodwill and a good reputation, sales have
doubled," says V Sudhakar, whose Fabmart.com offers about 10 different modes of payment.
Most websites are appealing to the impulse factor in each shopaaholic who clicks through their site.
Categories increase; numbers rise and discounts need no reason to be announced. Jaldi already
has more than over 40 categories. Bidorbuy and Baazee have over ten auctions a day, and Fabmart
is in the process of adding variety to its virtual shelves.
Leaving aside the hype, hoopla and gimmicks, the important thing here is
that Indian buyers are slowly coming of age on the WWW. PCs are fast
becoming shopping carts, and online registers are ringing like never before.
Will this continue? Wait and watch.
Till then, second-hand micro light aircraft, anyone?
Buyers : Divya Chandok |
Tarun Marwah |
Gaurav Wahi |
Debolina |
Poonam|
Vendors: Ikson Menezes|
Vinod Bhojwani|
V.Jhakar|