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Rediff.com  » Business » UK bank RBS to move jobs to India

UK bank RBS to move jobs to India

By Aditi Khanna
January 23, 2015 16:05 IST
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RBS has been cutting back its retail operations and the latest job cuts are also part of wider cost-cutting measures.

RBSBritain's largest state-owned bank Royal Bank of Scotland is to cut some 160 jobs in the UK and offshore around 60 of them to India.

RBS has been cutting back its retail operations and the latest job cuts are also part of wider cost-cutting measures.

According to Unite the Union, which represents the bank's staff, around 60 back-office roles are to be moved to India.

"We will do everything we can to support staff, including seeking redeployment opportunities wherever possible and ensuring that compulsory redundancies are kept to a minimum," the Edinburgh-headquartered bank said in a statement.

"These changes will mean our relationship management teams can do things more effectively and efficiently and provide the best service to our customers," it added.

However, the union is furious at the job cuts and said it is ‘challenging the British taxpayer backed bank over the impact this cost cutting exercise will have on customer service, and the justification for offshoring work’.

"Experienced and skilled staff which service the business customer relations teams will today be devastated by news that their jobs could be lost.

"It is a further insult that Royal Bank of Scotland, as a taxpayer backed bank, will be sending 60 roles which are being done in the UK offshore to India," said Unite national officer Rob Macgregor.

"The roles impacted today are vital to the service business customers enjoy with local support teams and Unite has a real concern that such a loss will be detrimental to customer service," he added.

Staff are expected to be leaving between May and August 2015 from across 54 locations in the UK.

How to cope with layoffs

Achche Din or not, people are being laid off. Layoffs can happen anytime. To anybody.

If you have been laid off and coped with it well, we would like to know the lessons you learnt and what it takes to emerge successful.

Please mail your responses to getahead@rediff.co.in (Subject line: Layoffs) to help those who have been laid off or could face layoffs in the weeks to come.

MUST READ: Surviving Layoffs

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Aditi Khanna in London
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