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Book rail tickets through your cellphone!

December 02, 2004 16:22 IST

Reliance Infocomm, in association with Indian Railway Catering and Tourism Corporation Ltd (IRCTC), has launched the railway ticket booking service through Reliance India Mobile in 120 Indian cities.

The facility will be available even on black and white handsets.

Amitabh Pandey, Group General Manager (IT Services), IRCTC said, "With the explosion of mobile base in India, a large potential customer base, which may not have ready access to PCs and Internet, now certainly have access to data-enabled mobile phones. We have thus developed a system, whereby mobile service operators could access IRCTC's rail reservation systems to provide such an innovative service to their subscribers.

Now Reliance mobile customers do not need visit reservation counters or wait in queues to book a rail ticket.

Easy menu-driven navigation of the application on R World of Reliance IndiaMobile phones makes train ticket booking the most convenient option anywhere, anytime. This will bring online reservations to millions of mobile phones, without the need to look for PCs or Internet connections, said Reliance Infocomm and Indian Railways in a media release.

Customers can login using their User ID and Password and select their travel destinations, class of travel, without having to remember train numbers, station codes and reservation codes while booking their rail tickets on this R World application.

The ticket can be paid by using any credit card - Master, Visa, Diners or Amex and get it delivered at their doorstep. For existing IRCTC registered users, the same User ID and Password can be used.

"We are proud to be associated with IRCTC in their unique initiative. This facility on R World provides access to millions of new users who have not had the opportunity to use Internet booking of IRCTC, and allows them to make reservation through RIM. With a customer base of over 9 million users, this initiative from Reliance Infocomm has immense potential," said Mahesh Prasad, president applications & solutions group, Reliance Infocomm.

R World offers the convenience of PC-like interactivity and easy navigation on mobile handsets, where all train routes and their corresponding train numbers can be accessed. It not only displays both availability of seats and fare in real time, but also offers availability of seats for 5 days around the desired date of travel.

In Maharashtra, the cities which offer railway ticket booking to RIM customers include Mumbai, Pune, Aurangabad, Nagpur, Kolhapur, and Nashik. Also the entire state of Goa is under this plan.

In Gujarat 10 cities have been made open for railway ticket booking through RIM including Ahmedabad, Anand, Bhavnagar, Bhuj, Gandhinagar, Jamnagar, Rajkot, Surat, Vadodara, and Vapi.

In Madhya Pradesh, Bhopal, Gwalior, Indore, Jabalpur and Sagar have been opened for rail ticket booking through RIM handsets.

The scheme also covers 37 cities in southern India, 42 cities in northern India and 19 cities in eastern India.

Here's a 3-step process to buy a rail ticket through your Reliance mobile phone.

Step 1: Train and date selection

After logging on train reservation application, the user can choose the start and destination stations from drop down menu. In case the station is not featuring in the Main Station list, then the user can enter the first 3 alphabets of the station name to search for the station.

After choosing the route, user can invoke calendar to select date of journey. The application will check for valid dates of reservation after which the user can select the class, which he intends to travel.

On submission of this data the user is presented with the list of trains plying on that route. In the train selected by the user, the availability is displayed along with the fare details. Availability for the next 5 days for the specified train is also displayed for the user's convenience.

Step 2: Providing passenger details

User needs to enter the details of the passenger including address for delivery of the ticket. To ease the entry of names of passengers and other details, user can create the details of his family members in MYPROFILE which is saved for future use.

On selecting the required name from MY PROFILE, the details such as seat preference, meal preference, age, sex, which are already fed in MYPROFILE, are automatically submitted along with booking details. System automatically checks for locations serviced by IRCTC.

Step 3: Online payment for the ticket

Before the user proceeds to pay and book the tickets, he/she is presented with confirmation screen displaying the details such as the train number, date & class of journey, passenger details, delivery address and the total fare with Service charges.

User has to enter the details of his/her credit card to proceed for payment of the tickets booked.

Once IRCTC debits the card and books the ticket, the details of the ticket are displayed to the user.