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US co to set up BPO unit at Gurgaon
June 12, 2006 16:18 IST
US-based Receivable Management Services said on Monday it will set up its first centre in India with an investment of $3 to 4 million and is also "actively considering" acquisitions to expand in the country.

"We will set up our first BPO centre in India at Gurgaon, which will be operational by August 2006. In the first phase, we will invest about $3 to $4 million and increase it to $10 million in the next three years," RMS India Chief Operating Officer Anil Kumar said.

"The Gurgaon centre will have a capacity of about 400 seats and we plan to recruit 800-1000 people in the first year with the number going upto 5000 people in three years," he said.

The $10-million investment would be used in setting up another three centres in locations such as Jaipur, Chandigarh and Ludhiana in the coming three years, he said.

"Discussions are still going on to acquire some companies in New Delhi and abroad to expand our business and it would be completed in the next 2 to 3 months," Kumar said refusing to divulge further details.

The company would also tap the domestic market.

"With wide opportunities present in the Indian BPO market, we expect a revenue of about $6 million n the first year and about $40 million in the coming three years," Kumar said.

RMS deals in business to business accounts receivable, which includes electronic bill presentation, deduction management, cash application, credit charge backs besides traditional collections. The company has over 15 centres worldwide.

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