"The clients are full of praise, appreciation for the tight standards Indian industry has established and the safeguards put into place. None of these means that there is complacency", Nasscom president Kiran Karnik said.
Karnik added that after any such incident Nasscom would conduct an investigation.
Another 'theft' rocks Indian BPOs
But the fact was clients were extremely satisfied with the situation in India and there was a three-layer security and more within each company.
The legal framework and enforcement in India were equally good, he said. He was commenting on an "expose" in the British tabloid The Sun on an Indian IT worker selling vital details about 1000 UK nationals.
Karnik said it was well known that incidents like this had occurred across the world and the sale by an Indian IT worker was a one-off case.
On Thursday IT minister Dayanidhi Maran had downplayed the incident saying, "We have nothing to do with it. We don't wish to react to it".
He also clarified that it is just a freak incident and one should not make mountains out of a mole.
