Rediff India Abroad
 Rediff India Abroad Home  |  All the sections

Search:



The Web

India Abroad




Newsletters
Sign up today!

Article Tools
Email this article
Top emailed links
Print this article
Contact the editors
Discuss this article

Home > Business > PTI > Report


BPO: India to get major boost

October 29, 2004 20:10 IST

India stands to gain further in the business process outsourcing sector as 29 per cent of American and European companies are expected to increase outsourcing to support their financial functions in the next 12-24 months, a PricewaterhouseCoopers study said on Friday.

The overseas companies will also increase spending by nearly 16 per cent in the process, the PwC study, based on interviews with 127 chief financial officers and managing directors of Europe-based and 151 US-based companies, has said.

While an additional 71 per cent of the European companies plan to opt for outsourcing in the next two years, 78 per cent share similar sentiments in the US.

The study shows that the feedback from both the United States and European executives are encouraging and positive.

Thirty-eight per cent of the European executives felt the outsourcing benefits to their companies have been better than their initial expectations, 46 per cent rate them as about at par, while only 8 per cent have termed them worse than expected.

Meanwhile, 20 per cent of the US executives have termed the benefits 'better than expected' with 61 per cent rating them at par and 10 per cent dismissing them as worse.

The survey, however, shows a marked difference in the financial functions these multinationals have planned to outsource.

The two top outsourced functions in the US are payroll/billing accounting (74 per cent) and benefits/claims administration (70). In Europe, however, the top slots are for IT/systems support and tax services with payroll or accounts payable services trailing.


© Copyright 2006 PTI. All rights reserved. Republication or redistribution of PTI content, including by framing or similar means, is expressly prohibited without the prior written consent.

Share your comments


Advertisement






Copyright © 2006 Rediff.com India Limited. All Rights Reserved.