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India's BPO Firms

What is Satyam's BPO company called?
Take the Rediff Biz Quiz and find out how much you know about India and its BPO companies.

1. What is Satyam's BPO company called?
a) Daksh
b) Nipuna
c) Satyam BPO Services

2. What is the name of the BPO company recently launched by former Karnataka State IT secretary Vivek Kulkarni?
a) B2K Corp
b) B2C Corp
c) Firstring Services

Wrong! Try again..
Wrong!
The correct answer is B2K Corp.
B2K Corp is headed by former Karnataka Information Technology Secretary Vivek Kulkarni . On November 7, Kulkarni announced that his company had acquired the technical outsourcing services unit of Talisma Corporation, including its staff of 120. B2K raised $4.1 million in the first round of venture funding and is aiming at a revenue of $6 million in the first year of operations and over $15 million in the second year.
Correct!
B2K Corp is headed by former Karnataka Information Technology Secretary Vivek Kulkarni . On November 7, Kulkarni announced that his company had acquired the technical outsourcing services unit of Talisma Corporation, including its staff of 120. B2K raised $4.1 million in the first round of venture funding and is aiming at a revenue of $6 million in the first year of operations and over $15 million in the second year.

3. What is British Airway's BPO unit called?
a) Speedwing Services
b) British Airways Services
c) World Network Services

Wrong! Try again..
Wrong! The correct answer is World Network Services.
World Network Services, or WNS, was started in 1996 in India to provide various services to British Airways like ticketing, reservations, et cetera. Over time, it evolved to provides BPO services to several industries, including pharmaceuticals, market research, finance, banking and insurance. Today, WNS employs over 1400 people at two bases of Mumbai and Pune. The company has a turnover of 11 million.
Correct!
World Network Services, or WNS, was started in 1996 in India to provide various services to British Airways like ticketing, reservations, et cetera. Over time, it evolved to provides BPO services to several industries, including pharmaceuticals, market research, finance, banking and insurance. Today, WNS employs over 1400 people at two bases of Mumbai and Pune. The company has a turnover of 11 million.

4. The Aditya Birla group recently acquired which BPO company?
a) 24/7 Customer
b) Transworks
c) Customer Asset

Wrong! Try again..
Wrong! The correct answer is Transworks.
Indian Rayon, an Aditya Birla Group company, acquired Transworks in June 2003 for $13 million. Till then, funded by venture capital firm ChrysCapital, TransWorks had a revenue run rate estimated to be close to $1 million per month. Transworks employs over 1,000 professionals across its three delivery centers of Bangalore, Mumbai and Hyderabad.
Correct!
Indian Rayon, an Aditya Birla Group company, acquired Transworks in June 2003 for $13 million. Till then, funded by venture capital firm ChrysCapital, TransWorks had a revenue run rate estimated to be close to $1 million per month. Transworks employs over 1,000 professionals across its three delivery centers of Bangalore, Mumbai and Hyderabad.

5. Which BPO company has the largest number of employees in India today?
a) GE Capital Services
b) Wipro Spectramind
c) Infosys' Progeon

Wrong! Try again..
Wrong! The correct answer is GE Capital Services.
GE Capital Services, the Indian subsidiary of GE that is based out of Noida, handles back-office processes for the parent company. It employs 12,000 people working in multiple shifts. GE Capital runs a remote IT help desk, a data center, software quality assurance services and bill payment services.
Correct!
GE Capital Services, the Indian subsidiary of GE that is based out of Noida, handles back-office processes for the parent company. It employs 12,000 people working in multiple shifts. GE Capital runs a remote IT help desk, a data center, software quality assurance services and bill payment services.

Also Read
Special: The Call Centre Boom
India and Outsourcing: Complete Coverage

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Compiled by: Priya Ganapati



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