Speaking on broad policy issues on taxation, the President said the interface with compliant taxpayers, especially small taxpayers, senior citizens and pensioners must be initiated and maintained on a continuous basis, for a feedback on difficulties being faced by them.
"Rectifications in systems and processes, if required, can then be carried out in real time. At the same time, the use of electronic modes for filing returns should be further popularised in the interest of greater efficiency", Patil said.
In 2011-12, about 92 lakh taxpayers used the e-filing facility for income tax returns.
Patil also expressed confidence that with the widening of the present taxpayer base by about 3.5 crore taxpayers, the direct tax-to-GDP ratio should rise beyond the present figure of 6.1 per cent.
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