But proving it is quite difficult. Banks, normally, argue on two fronts. First, they are losing out on interest income. Second, customers avail of a cheaper rate loan from another bank to prepay.
"We know when the customer approaches another lending agency, as the latter checks hisher credentials with us, besides handing over the cheque directly to the bank. Those customers are charged a penalty," says R C Lodha, deputy general manager, Union Bank of India.
In any case, even when banks take over loans, any penalty component has to be borne by the customer.
Click NEXT to read on
this
Users
Comment
article