"We live in times of intense competition and rapid technological change...Technology is eliminating or at least significantly reducing entry barriers in many industries and increasing the number of providers of goods and services," he said.
Singh said the techniques for improving quality and productivity were not only useful for private enterprises but also for delivery of public services.
"In fact they can be used to design government services optimally so that service delivery becomes much-more cost effective and reliable," he said.
Giving example, the Prime Minister said that the productivity technique could be used to enhance agricultural production and improve overall supply chain management.
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