"Do you ever catch cell phone thieves?" I ask his colleague, who keys in complaints.
Clearly, she regards me as one of life's time-wasters, incompetent enough to protect a small piece of personal property.
"About one in every 10 cases," she says, confirming the fact that stealing cell phones is an art considerably more proficient than using one.
Phone thieves are smarter than the most sophisticated new smart phone. Public transport officials, from the Delhi Metro for example, where cell phone theft is chronically high, say they have cornered professional gangs but privately admit that's there's just so much they can do.
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Only one in 10 cases are solved.
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