BlackBerry maker Research-In-Motion said on Friday it is confident of an amicable solution to current stand-off between the company and the Department of Telecom shortly and assured its customers of an uninterrupted service.

RIM executives met DoT officials on Thursday to address the security concerns raised by DoT over inaccessibility of the data encryption keys.

Intelligence agencies have said the services offered by RIM posed a risk as e-mails sent between BlackBerry smartphone could not be traced or intercepted and the government has written to RIM asking it to set up servers in India.

"The talks that were held yesterday were positive and they are likely to continue for some more time," a RIM spokesperson told PTI.

The government has held a series of meetings with RIM, and Telecom Minister A Raja has already said the Canadian firm had assured of providing a solution in two months.

But later the Canadian company in a customer update said it does not have a copy of the customer's encryption key and would 'simply be unable to accommodate' any such request.

RIM, which has 1,14,000 BlackBerry subscribers in India, has maintained it operates in 135 countries and uses a security architecture that has been scrutinised over the last nine years and has been accepted by security-conscious corporations and governments around the world.

"RIM does not possess a 'master key', nor does any 'back door' exist in the system that would allow RIM or any third party to gain unauthorised access to the key or corporate data," it said.

Bharti Airtel [Get Quote], Reliance Communications [Get Quote], Vodafone Essar and BPL Mobile offer BlackBerry services in India